Comments on: Netfirms has the last word

By: matthew carleton

matthew carleton — Sat, 20 Feb 2010 17:02:39 +0000

I have to say after being with netfirms for over a year now and hosting two sites with them I have had about enough. On top of all the issues you have had with them ( which I can relate to) I recently called them to ask why I could no longer upload content to my site. They politely informed me that they were doing work on the server and had taken my access away. They didn’t give me any warning this was going to happen, and when I asked how long it was supposed to take I was told over a week. Unbelievable. Unfortunately I am relatively new to all this and didn’t know what to look for in a host, I have learned my lesson and I am thinking about switching to godaddy.
Thanks for the posts.

By: Tim

Tim — Thu, 01 Oct 2009 01:02:19 +0000

Given that this site came up in my searches, Netfirms must be relatively good site. Afterall this is not a complaints site. For many of the other hosts I have used, I see more negative comments.

That being said, I need them to improve that crappy webmail interface. I spoke to a customer service rep this week and he mentioned that a new one is coming.

Mike, email their customer service manager, she is good.

By: Mike

Mike — Thu, 24 Sep 2009 18:02:58 +0000

Hi,

Our site has also been experiencing tons of issues due to netfirms. What really makes me angry is that they will not even return an email. I am so frustrated with them at the moment because I feel like they just do not give a crap about their longtime paying customers. We to just renewed our contract, but are now getting 1000’s of internal server errors a day. It is intolerable and I think that we will be switching very soon.

Do not go with netfirms, they are awful.
tx,
Mike Williams

By: Jennifer

Jennifer — Sun, 08 Feb 2009 19:06:26 +0000

Oh god, I absolutely hate netfirms. My case was escalated actually to the President – as it was a year of arguing over the fact that my website was down, more than it was up. One word of advice for anyone looking for webhosting – Do NOT go with Netfirms. It will save you a lot of headaches. I get so angry when I think about this company.

By: Lee

Lee — Thu, 18 Sep 2008 03:33:19 +0000

Yes, Netfirms SUCKS!!! Everyone should avoid at all costs. Their over-taxed systems can’t even process very simple blogs, and you can barely get in to edit them before getting 505 errors. Horrible!

By: val

val — Thu, 28 Feb 2008 02:01:57 +0000

For sure Netfirm suck big time. I have right now the same issues with them. Reading your post just confirmed what I am dealing with it.

By: Karl

Karl — Sun, 06 May 2007 23:59:41 +0000

At first, Netfirms seemed ok. But I started getting reports that my dynamic pages were dead due to MySQL errors. It got worse and worse. Last week it was down more than it was up. In the meantime, I’m paying Google to drive customers to my site. It was unacceptable.

The technical support was zero. I’m generally willing to work with a vendor to mend an ailing relationship, but I couldn’t even get a response, much less a real answer for these problems.

Today, I pointed the DNS to my new host at FutureQuest. So far, so good. Their techies have been great. They even helped me diagnose a problem with my ISP that was keeping me off the server.

karl at affordabletestgear dot com

By: Netfirms Wordpress and Pretty URLs (Date and Name) « Anything, but not Everything

Mon, 30 Apr 2007 08:30:12 +0000

[...] Wordpress support topics, some of them very old to be considered as useful anymore. I even found a frustated Netfirms user who went as far as switching to another provider, ofcourse Permalinks was not the only reason for [...]

By: Betty

Betty — Wed, 17 Jan 2007 01:29:28 +0000

Fat chance.

By: sandy

sandy — Wed, 17 Jan 2007 00:48:20 +0000

I’ve mellowed.