Experiences – Good and Bad – With Online Group Coupons
Like most other people who I know, I latched on to the group coupon craze last year, buying coupons for things that I probably didn’t need at prices that seemed to be a good deal. I’ve slowed down considerably from my initial rush, although I still have a few coupons to use up from those [...]
Don’t fuck with my finances
We all know that Intuit (the maker of Quicken) treats its customers like crap, yet there are few alternatives for a Canadian wanting to maintain proper personal financial records, especially when they are multi-currency. I’m sure that Microsoft Money would also do this, but the time spent converting my 10+ years of records just doesn’t [...]
Screwed 2.0
You know that a Web 2.0 company is likely in trouble when their new and improved monetization scheme is to nuke their free basic accounts without notice, holding their users’ data hostage pending a signup to a paid premium account. That’s exactly what happened today with Eventbrite, an event registration service that I’ve used in [...]
Drop in quality at Fresh on Spadina
I’ve been a big fan of Fresh on Spadina since they opened a couple of years ago: it’s right around the corner from me, and the food is both great-tasting and healthy. We’re usually in there at least once a week, either brunch on Sunday or lunch during the week. In the past couple of [...]
Another on-time arrival with Air Canada
The good news: we landed 15 minutes early today on the flight from Moncton to Toronto on Air Canada Jazz. The bad news: we hit hard, bounced high, then hit even harder, collapsing the rear landing gear. Oxygen masks dangling and a slight smell of burning rubber in the cabin, the plane literally dragged its [...]
A breath of fresh air in customer service
There’s often times when the customer service part of an organization can’t solve our problems, but the experience of the customer is impacted as much by the attitude and response of the customer service person as they are by whether the problem actually is resolved. Earlier this week, I blogged about how I used ZoneEdit [...]
Reply, but not here
Rogers, you have to love them (or not). I use their Blackberry service (voice and data), which has good service but I find incredibly expensive when travelling: there doesn’t seem to be a good way to add US roaming onto my voice+data plan, and let’s not even talk about international. Anyway, they sent me an [...]
Yahoo has hijacked my domain!!
Three days later, the saga continues. Yahoo seems unable to figure out how to release my corporate domain and allow it to transfer to my new registrar, GoDaddy: it is still languishing in a “Pending Current Registrar Approval” state. Today, I spent a long time on the phone with Yahoo technical support trying to get [...]
Outage earlier this week
Okay, that sucked — you may have noticed that this blog has been down since late Sunday night, or showed my corporate website instead of the blog. I’m constantly amazed at the ways that domain registrars and hosting providers can screw things up; there’s always some new frustration. I’m documenting the whole story here for posterity [...]
Netfirms has the last word
If you’ve been following my blog for a while, you’ll know that I had a run-in with a crappy hosting provider (Netfirms) that resulted in me blogging a lot of bad (yet completely true) stuff about them, and them letting me out of my year-long contract with a refund of the unused months. That finished [...]
